Contact us

Whether it’s a question about using HAICO, a feature request, a billing question or a partnership idea, we’d love to hear from you. Pick a topic below to open an email with the subject and key points already filled in.

Email us by topic

• How to use HAICOStep-by-step help with drag-and-drop scheduling, entering bookings, team permissions and share links. Email us
• Bugs and errorsChanges that won’t save, display errors, changes not syncing when several people work together, and so on. The more detail you give, the faster we can find the cause. Email us
• Feature requestsAnything you’d like us to add or improve. Please also tell us how you work around it today. Email us
• Plans and billingSwitching between monthly and yearly billing, invoices, how long access lasts after cancelling, and so on. Email us
• Enterprise and partnershipsIf you have a large fleet, a complex organization or need customization, tell us your size and needs first, and we’ll work out together what’s possible. Email us

All emails go to [email protected], and you’re welcome to write to us directly. We’ll reply as soon as we can (usually within a few business days). If you write to us in English, we will reply in English.

Before you write, these pages may be quicker

Many questions about how things work and about our terms are answered here: